Services

Implementing the right barcode technology solution, labelling system or RFID system is a complex task. Our goal is to support you in the decision-making process with expert guidance and to recommend a solution that fits your business processes and remains sustainable in the long term.

After understanding your operations, our experienced team prepares customized, well-considered recommendations, taking into account existing systems and future expansion possibilities.

Comprehensive professional support

Our experts provide end-to-end consulting across all areas of barcode technology:

• Device: Selection of barcode printers (thermal transfer, direct thermal, RFID), barcode scanners (handheld, counter-mounted, industrial), mobile data collectors and other devices tailored to the specific operating environment.
• Software: Integration with existing ERP, WMS, or other business systems, as well as recommendations for label design software and custom application development.
• System integration: Harmonizing the selected solutions with the existing IT infrastructure to ensure smooth operation.

Business-focused approach

We always approach technological decisions from a business perspective. Our aim is to ensure that the implemented solution delivers measurable benefits and real return on investment in daily operations.

Benefits

• Decision-ready recommendations – device and software proposals tailored to requirements, with clear comparisons and alternatives
• Integration concept – how the solution can be integrated into the ERP/WMS environment, including required data connections and process steps
• Cost and risk reduction – avoiding over- or under-sized purchases as well as compatibility issues

The foundation of a successful barcode system implementation, label printer and barcode scanner installation, and RFID device commissioning is professional preparation and testing. Our service covers the entire process, from device delivery to the system going live.

Our experienced technicians work with a system-oriented approach to ensure that hardware and software operate in harmony and in line with the planned business processes.

Installation and system integration

• Device installation: On-site delivery, physical installation, and network connection of barcode printers, barcode scanners, mobile data collectors and other devices.
• System integration: Integrating the solutions with existing ERP, WMS, or other business systems, ensuring stable data connections and continuous data flow.
• Functional testing: Verifying the system in a real operational environment based on the planned workflows.

Training and user preparation

User training is an essential part of the commissioning process.

Through on-site training, we demonstrate daily system usage, basic settings, and the handling of minor issues, enabling employees to use the new devices confidently and independently.

The system is handed over in a ready-to-use state.

Benefits

• Reliable start – a stable, fully operational system from day one
• Time savings – fast transition without unnecessary trial and error
• Smooth operation – minimal downtime during implementation

Uninterrupted business operations require the continuous availability of systems. Our barcode technology service and support offering aims to provide reliable assistance even after implementation — whether for label printer servicing, barcode scanner repair, data collector support or regular maintenance.

Our expert team provides support with daily operational requirements in mind, minimizing disruption to business processes.

On-site service and maintenance

• Label printer maintenance and device servicing: Upon request, we offer regular maintenance plans that help prevent failures, maintain proper device operation, and extend equipment lifespan.
• Spare parts supply: Fast access to original spare parts and consumables, including printer heads, batteries, and other critical components.

Warranty administration

We take full responsibility for handling warranty repairs and related administration.

We liaise with manufacturers, manage device inspection, repair, or replacement, relieving you of administrative burdens.

Our goal is to ensure that warranty processes are fast, transparent, and cause minimal business disruption.

Long-term technology support

For us, service is not an occasional intervention but an ongoing partnership.

Our support ensures that your system remains reliable, up to date, and aligned with operational needs in the long term.

Benefits

• Reduced downtime – fast response and targeted troubleshooting
• Predictable operation – planned maintenance and a stable system
• Simple administration – a single point of contact for service and warranty matters
• Secure operation – controlled and documented service processes

Contract label printing is an ideal solution for small to medium volumes of barcode labels, product labels, logistics labels or warehouse labels, for occasional needs or custom projects. The service allows you to obtain professional-quality labels without investment or operational commitments.

Quality and material selection

• Reliable print quality: Sharp, durable printing resistant to moisture, abrasion, and temperature fluctuations.
• Wide range of materials: Paper, plastic (PE, PP, PVC), as well as special materials such as freezer-grade or chemical-resistant options.
• Versatile applications: Product identification labels, logistics labels (EAN, QR code), and warehouse shelf and storage labels.
• Custom design: Production of labels in custom sizes, shapes, and designs upon request.

Production and data handling

• On-time delivery – according to an agreed schedule
• Data processing – handling and printing variable data (e.g. item numbers, serial numbers, batch identifiers)
• Ready-for-use delivery – supplied rewound or delivered as required

Benefits

• No-investment solution – no printer, maintenance, or consumables costs
• Flexible quantities – exactly the required number of labels
• Predictable costs – you only pay for the labels produced